AI that runs your property
Guest, employee, and C-level AI assistants, backed by Casop’s live data — so every answer is accurate.
AI Assistants
Guest, employee, and C-level AI — live on WhatsApp, Instagram, and TikTok
Every assistant reads and writes the same Casop data — no separate system, no lag.
Guest AI
Answers guests instantly and creates the right request in Casop — bookings, casino floor questions, service orders.
Employee AI
Gives staff instant answers and routes requests to the right department, without leaving chat.
C-Level AI
Briefs management on demand — today's numbers, VIP presence, open tasks — in one short message.
3
AI assistants — guest, staff, C-level
8+
Integrated modules
100%
Ledger accuracy
24/7
Real-time operations
What is Casop
Built for properties where hospitality and gaming operate as one business
One operational backbone instead of spreadsheets and side channels. Every department sees the same guest, balance, and task — the moment it changes.
- One guest record, shared by every department
- Money movement on a dedicated ledger, not a spreadsheet
- Requests and approvals that route themselves
Platform
Everything one property needs, in one place
Eight modules, built specifically for casino resort operations.
Guest CRM
Profiles, tiers, KYC, notes, and full booking history — one view.
Finance & Ledger
Every charge and refund on a dedicated ledger. No drift, no manual reconciliation.
Bookings
One reservation spans rooms, casino play, and flights — history never fragments.
Casino Floor Operations
Sessions, markers, and discount agreements — tracked open to close.
Service Catalog & Tasks
Requests route to the right department with a clear approval flow.
Roles & Permissions
Scoped access — every user sees exactly what their role needs.
Integrations & API
A full REST API and signed webhooks, with a live testable reference.
Reporting & Insights
Real-time dashboards on balances, bookings, and operations — BI-ready.
Why Casop
Purpose-built for casino resort operations
Casino-grade accuracy
A dedicated ledger — not a spreadsheet — is the sole authority on every balance.
One workflow, every department
Requests and approvals move through one routing engine, not scattered messages.
Built to integrate
API and webhooks are first-class — Casop fits the tools you already run.
Ready to bring your property onto one system?
Talk to us about what Casop can do for your operation.